Return Policy

At Manux Australia, we are committed to providing you with high-quality hair care products. We understand that sometimes a product may not be exactly what you expected, but due to the nature of our products, which are health and personal care items, we have a specific policy regarding returns.

We accept returns for a refund within 30 days of the original purchase date, provided the product is unused and the original packaging is completely unopened and intact. The product must be in its original, resalable condition.

Please be advised that under no circumstances will we offer refunds or accept returns for products that have been opened, used, or are not in their original, unopened packaging. This policy is in place to ensure the safety, hygiene, and quality of our products for all our customers.

If you wish to return an eligible item that meets the above criteria (within 30 days, unopened, unused, in original packaging), please contact our customer service team to initiate the return process. You will be responsible for the return shipping costs.

We encourage you to read product descriptions carefully and reach out if you have any questions before making a purchase.

Thank you for your understanding.